What Town does with your messages
It answers the training question with a qualification worth reading twice.
Your message passes through 4 sets of hands before it is answered, and Town names 2.
Read from its published policy on 2026-09-10, and quoted rather than paraphrased.
Whose hands it passes through
Somebody carries the message, somebody runs the model that reads it, and where the agent uses a website on your behalf somebody operates that browser. A blank below is not an absence of a company, it is a company nobody has named.
- iMessage, SMS
- Town.com, Inc.
- Not named
- Not named
- Runs its own
- United States. California and other state rights are set out, and the policy states its own advertising cookies and pixels may constitute a sale or a sharing under those laws.
In its own words
“we do NOT use Google user data to train machine learning models”
What it does not answer
Each of these is a question some policies in this directory answer. The count is how many of the 56 we have read close it.
- the people in your threads who never signed up
- what happens to your data when you cancel
- which model providers your conversations are sent to
Silence is not a denial and it is not a promise. A document that does not address the people in your group thread has not agreed to anything about them.
How old this document is
Town last revised it on 2026-07-21, which was 51 days before we read it. 52 of the 56 policies here carry a revision date at all; the rest do not say when they were last changed, so there is no way to tell whether they describe the product as it ships today.
We started keeping a dated copy of this document on 2026-09-10. A policy that is quietly rewritten leaves nothing behind, so from here any change to it is recorded with the date it appeared.
Back to the Town listing, every policy read the same way, or why 22 of 65 give no answer at all.