Skip to content
Messaging Agents

Email and admin

Inbox, forms, cancellations, chasing things. Below are 7 recorded examples of people doing exactly this with a messaging agent, with what each one shows and where it came from.

7 examples

  1. A user had 83 missing K-1 tax forms. He had Muse search his email to work out which were genuinely missing, forward the ones already sitting unread to his accountant, then track down whoever sent each prior year's form, email them for this year's, and copy the accountant in. He expects to intervene only on the ones behind portals.

    Why it is notable

    It is the largest piece of real paperwork any of these agents has been recorded completing, and it is chasing other people rather than filling in a form: eighty-three separate threads that a person would otherwise have to open one at a time. It also shows the access that requires, which is the whole inbox.

    A user report, unverified by us. What is checkable is what the product states it can reach, which is on the listing.

    Posted by a user by Justin Mateen (@justinmateen): x.com, 2026-09-09. Added 2026-09-09.

  2. InstinctiMessage

    One user listed what Instinct had done for him: booked IMAX tickets, paid off a two-year-old Swiss speeding ticket after trying to negotiate the late fees down, found a $54 Groupon for a dental checkup and booked the appointment, bought a wedding gift for a wedding he could not attend, and cancelled two subscriptions still billing his card from an email address he no longer has access to, one of which took a back-and-forth with the vendor's own AI support agent.

    Why it is notable

    It is the longest list anybody has published of things one of these agents has actually finished, and almost none of it is the category's usual demo. Paying an old fine, arguing about late fees, and cancelling a subscription attached to a dead email address are jobs a person avoids because they are unpleasant rather than because they are hard, which is a different argument for owning one. The subscription that took a negotiation with another company's AI is also the first recorded case of two agents on opposite sides of a dispute.

    A user's own list, unverified by us. What each item required in access is not stated in the post, and that is the part a reader of this directory should want: a card number, a dead mailbox and a payment portal are three different kinds of authority.

    Posted by a user by Zain (@NotZainAgain): x.com, 2026-09-08. Added 2026-09-09.

  3. InstinctiMessage

    A user asked Instinct to search every US state's unclaimed property database under his full name and every city he had lived in, then file whatever it found end to end. It came back with $2,182 owed to him, located a proof of his social security number, and signed the claim forms using a photograph of his passport for the signature.

    Why it is notable

    It is the only recorded case of one of these agents completing a piece of official paperwork rather than a convenience task, and it is the exact job an investor said the same week this category was ignoring in favour of dinner reservations. It also shows the price of that: to do it, the agent needed his identity documents and a signature, which is a long way past reading a calendar.

    The prompt is in the post in full, which is why it is worth reading rather than summarising: it tells the agent not to stop until every claim is submitted, and the agent did not.

    Posted by a user by Matt Van Horn (@mvanhorn): x.com, 2026-09-09. Added 2026-09-09.

  4. InstinctiMessage

    A couple appeared on the Jumbotron at the US Open and wanted the clip. She sent Instinct their seat numbers and a selfie at 11:08pm; by 11:20 it had filed a case with the USTA and emailed the ticket office, the company that produces the tournament and Amex's US Open media contact, and when the production company's address bounced it found that company's web form and went in through that instead. Overnight it went through ESPN's 22-minute highlight package frame by frame checking every crowd shot, found nothing, and kept going after the USTA said no three times on the grounds that the footage is not recorded or archived for public distribution. The next afternoon a director at the production company saw the web submission and passed it on, a producer replied that an editor had cut all the couples from that break, and the footage arrived 18 hours after the first message with no follow-up from her at any point.

    Why it is notable

    It is the most complete account anybody has published of one of these agents doing a job end to end, and none of it is a booking. What it actually did was work an organisation: find the right four parties, route around a bounced address, absorb three refusals without stopping, and keep going overnight on a search that turned out to be pointless. That is the shape of work people hire other people for, and the only reason it is visible here is that the person kept the timestamps.

    A five-post thread, seen 2.8 million times on its first post alone, quoted from the first and summarised from the rest. Unverified by us, and worth reading with the same eye as the ban story: an agent that will email four organisations and file a case on your behalf is an agent acting as you, to people who did not know they were talking to software.

    Posted by a user by Olivia (@oliviaalevine): x.com, 2026-09-04. Added 2026-09-09.

  5. InstinctiMessage

    A user in San Francisco has Instinct watch the delivery email that lands in his Gmail Updates tab, where he never reads it. While he was away with family it told him a parcel had arrived, then offered to text the apartment he was staying in to ask whether someone could bring it inside.

    Why it is notable

    The interesting part is not the notification, it is what the agent said next. Asked whether the parcel had actually arrived, it separated the carrier's claim from the fact, said there was no delivery photo and no porch note, and told him what would settle it. An agent that volunteers the limit of its own evidence is doing something no features page describes, and it is the behaviour that decides whether an unprompted message is worth having.

    The same post carries his verdict on the product, which is filed separately under what people say. This entry is the thing that happened; that one is what he made of it.

    Posted by a user by Advait Marathe (@AdvaitMarathe): x.com, 2026-09-08. Added 2026-09-09.

  6. Somebody with early access ran Muse across their business and personal admin and reported it paying bills, ordering flowers and booking date nights, describing it as the thing an earlier open-source assistant was supposed to be.

    Why it is notable

    It is the first account of one of these agents doing several unrelated chores for the same person in a week rather than demonstrating one. The three named jobs cross payments, a purchase and a reservation, which are three different kinds of authority to hand over, and no product page separates them.

    Early access granted by the company, which the writer says in the post. Recorded as a user report with that noted rather than as a company demonstration.

    Posted by a user by Marshall Haas (@marshal): x.com, 2026-09-08. Added 2026-09-09.

  7. A user built himself a swipe-through interface for unfollowing people on Instagram in about two minutes by asking Muse for it, and credits the native Instagram access rather than the model.

    Why it is notable

    It is the first recorded case of somebody using one of these agents to build a small tool for themselves rather than to run an errand, and what made it possible was not capability but access: the assistant is already inside the account the tool operates on, so there was no integration to authorise and no scraper to write. Every other listing here would need permission it does not have.

    Filed as a sighting rather than as a capability claim: nothing on the product's own pages says it builds interfaces, and one person doing it once in two minutes is what we have.

    Posted by a user by brett goldstein (@thatguybg): x.com, 2026-09-08. Added 2026-09-09.

All use cases